Privacy Policy
Last updated: May 11, 2026
1. Introduction
Nextgen Heating and Cooling ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for HVAC services. Please read this policy carefully.
2. Information We Collect
We may collect the following types of information when you interact with us:
- Contact Information: Name, phone number, email address, and service address submitted through our contact form.
- Service Information: Details about your HVAC system, service requests, and appointment preferences.
- Usage Data: Information about how you access and use our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect to:
- Schedule and provide HVAC services at your location
- Respond to your inquiries and service requests
- Send appointment confirmations and service reminders
- Improve our website and customer experience
- Comply with legal obligations
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., email delivery services), bound by confidentiality agreements.
- Legal Requirements: When required by law or to protect the rights and safety of our company or others.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information below.
8. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: